Privacy Policy for Ruh Connect
Last Updated: February 27, 2025
Introduction
Welcome to Ruh Connect (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ruhconnect.com or make purchases from our online store.
Information We Collect
When you shop with us, we collect:
- Contact Information: Email addresses, phone numbers, and physical addresses
- Order Information: Products purchased, payment amounts, and delivery preferences
- Usage Data: How you interact with our website, pages visited, and time spent
- Device Information: IP address, browser type, and operating system
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and delivery updates
- Contact you regarding your purchase
- Improve our website and product offerings
- Provide customer support
Third-Party Services
We use the following third-party services:
- Google Analytics: Helps us understand how visitors use our website
- Meta Pixels: Helps us deliver targeted advertisements and track their effectiveness
- Payment Processors: Stripe and PayPal process your payments securely
These third parties may collect information as governed by their own privacy policies.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to improve your shopping experience and help us understand how you use our site.
Information Sharing
We share your information with:
- Delivery services to fulfill your orders
- Payment processors to complete transactions
- Service providers who help us operate our website
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your data (where applicable)
- Opt out of marketing communications
Marketing Communications
If you wish to opt out of marketing communications, please email us at [email protected]. We’ll promptly remove you from our marketing lists.
Charitable Contributions
A portion of all purchases made through Ruh Connect goes to charity. Specifically, we contribute to creating water wells in Indonesia. Your purchase information may be used in aggregate (never individually identifiable) to report on the impact of these charitable initiatives.
Children’s Privacy
Our website is not intended for children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]